This is a remote position.
We are looking for a homebased (work-from-home) Tier 1 SOC Analyst (Security Operation Center) to join our team and provide technical support to our clients. Client satisfaction is core to our business and as a Tier 1 SOC Analyst, you will leverage your exceptional communication skills to provide an outstanding experience for our clients and have them feel proud to have us at their side. You will be working in a fast-paced, highly collaborative and dynamic environment, all while accelerating your career growth.
Job Responsibilities:
● Candidate should be able to independently manage all operations relevant to the security tools
● Provide network expertise to support timely and effective decision making of when to declare an incident.
● Independently follow procedures to contain analyze and eradicate malicious activity
● Document all activities during an incident and provide leadership with status updates during the life cycle of the incident
● Analyze a variety of network and host-based security appliance logs (Firewalls, NIDS, HIDS, SysLogs, etc.) to determine the correct remediation actions and escalation paths for each incident
● Strictly abide by communication procedures, guidelines, and policies
● Must have a good understanding of administration and operations of security solutions of network security.
● Conduct proactive threat research, monitor and analyze traffic and alerts
Requirements
● Must have a College/University Certification/Diploma/Degree from I.T. related courses
● Must have at least 2 to 3 years of working experience as a Tier 1 Analyst for as IT security system administration or equivalent.
● Must be knowledgeable in Firewall Configuration (Fortigates, PaloAlto, Cisco)
● Skills Required: AD design, SIEM, HIDS, NIDS, Firewall Security, and Networking concepts
● With good ability to assess, investigate, and review events through our SIEM console
● Experience with Malware Analysis and Reverse Engineering
● Has outstanding customer service and technical support experience
● Must be customer-oriented, flexible and has strong decision-making skills
Benefits
- Competitive Salary - Salary based upon experience and skillset
- Full-benefits including healthcare, sick leave, etc.